Community Alliance Church respects your privacy. We want you to understand what information we may collect through our website, why we collect it, and how we use it.

Our goal is simple: to use personal information only as needed to serve people, communicate with our church family, and carry out the ministry of the church.

Information You Choose to Share

You may choose to give us personal information when you use our website. This may include things such as:

• Your name
• Email address
• Phone number
• Mailing address
• Prayer requests
• Information submitted through forms or registrations
  Giving or payment information

Information you provide when creating an account or taking a next step through our website

We only ask for information that helps us respond to your request, provide a ministry or service, communicate with you, or carry out normal church operations.

How We Use Your Information

We may use information you provide to:

• Respond to questions, prayer requests, or requests for pastoral care
• Send church news, updates, or ministry information
• Register you for events, classes, groups, or other activities
• Process donations or payments
• Maintain church records
• Help you connect with ministries, groups, or serving opportunities
• Improve our website and church communications
• Meet legal, financial, or administrative requirements
• We do not sell your personal information.

Prayer Requests and Pastoral Information

Some information shared with the church may be personal or sensitive, especially prayer requests or requests for pastoral care.

We seek to handle this information with care and discretion. Information may be shared with pastors, staff members, ministry leaders, or prayer team members when appropriate to respond to the request.

Please do not submit information about another person that you do not have permission to share.

Giving and Payments

If you make a donation or payment through our website, your payment information may be processed by Nucleus or other payment-processing companies.

Community Alliance Church generally does not receive or store your complete credit or debit card information. Payment providers process that information according to their own security and privacy practices.

We may retain information about your donation, such as your name, contact information, donation amount, and transaction records, for church administration and financial reporting.

Our Website and Service Providers

Our website is hosted through Nucleus.

Nucleus provides website, communication, form, account, giving, and other technology services that may process information you submit through our website.

We may also use other trusted services to help operate the church and its website, such as Planning Center, YouTube, email providers, payment processors, or similar ministry and technology services.

These providers may receive information when necessary to provide their services.

Cookies and Tracking

Nucleus does not use behavioral tracking on church websites by default.

Some necessary cookies or similar technologies may be used to make website features work correctly, such as account login or other platform functions.

Third-party content or services we use, such as embedded videos or other website tools, may use their own cookies or collect technical information according to their own privacy policies.

If we add analytics, advertising tools, or other forms of visitor tracking in the future, we may update this policy and provide additional notice or consent options when appropriate.

Website Activity and Technical Information

Like most websites, our website or the companies that provide services to us may automatically receive limited technical information, such as:

• Browser type
• Device type
• IP address
• General website activity
• Error or security information

This information may be used to operate, secure, or improve the website.

We do not seek to use this information to build advertising profiles about people who visit our church website.

Children

Our website may include information about ministries for children and families.

Parents or guardians should provide personal information about children when registering them for church programs or activities.

We seek to handle information about children with particular care and use it only for appropriate church and ministry purposes.

How We Share Information

We may share personal information when reasonably necessary with:

• Church pastors and staff
• Appropriate ministry leaders or volunteers
• Companies that provide services to the church
• Government or legal authorities when required by law
• We do not sell or rent personal information to advertisers or data brokers.

How Long We Keep Information

We keep information for as long as reasonably necessary for the purpose for which it was collected, for church administration, or to meet legal, financial, or record keeping requirements.

Some information may be deleted when it is no longer needed.

Your Choices

You may contact us if you would like to:

• Update or correct your contact information
• Stop receiving certain church communications
• Ask what personal information we have about you
• Request deletion of information when appropriate
• Some information may need to be retained for legal, financial, safety, or church record keeping purposes.

Links to Other Websites

Our website may include links to websites or services operated by other organizations.

Community Alliance Church is not responsible for the privacy practices of websites we do not operate. We encourage you to review their privacy policies when providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time as our website, ministries, or technology providers change.

When we make significant changes, we will update the date listed below.

Contact Us

If you have questions about this Privacy Policy or how Community Alliance Church handles personal information, please contact us through the contact information provided on our website.

Community Alliance Church
San Pablo, California

Last updated: October 2026